Returns & Exchanges
At Sylla, we want you to be completely satisfied with your purchase, which is why we offer a 30-day return policy on all unworn items in their original packaging. Whether you need a different size or a full refund, our process is designed to be seamless and stress-free.
Initiate Your Request
Log into your Sylla account and navigate to the order history section to select the items you wish to return and receive a prepaid shipping label.
Pack Your Items
Carefully place the items back into their original box with all tags attached to ensure the product remains in pristine condition during transit.
Ship the Package
Affix the provided return label to the outside of the package and drop it off at any authorized courier location near you.
Receive Your Refund
Once our quality control team inspects your return, we will issue a full refund to your original payment method within 5 to 7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing